Coronavirus Update

We want to reassure you that as your Schemes Trustees we are working closely with the administrator of your pension benefits, Capita, to ensure that the administration of our schemes continues to run smoothly. Please be aware that in the current exceptional global circumstances our administration teams at Capita are working remotely and dealing with the challenges this brings; whilst they will always attempt to respond within timelines agreed with the Trustees, at present some administrative duties such as paying pensions, setting up new benefits into payment and managing death cases may take priority over general enquiries. If you are in receipt of a pension from a Pfizer scheme this will continue to be paid as usual.

In light of the above please consider sending any queries by mail to pfizerpensions@capita.co.uk. If your query is urgent you can still call Capita on 0800 328 4233 (overseas number: +44 114 229 7631) but note that we may experience higher call volumes, and coupled with the current reduced capacity of the helpline if your query is not urgent you are asked to used email where possible.

At this stage, we have no concerns with the business continuity policies and procedures that Capita has in place to ensure there is no disruption to the service you receive, but we will continue to monitor this closely to be ready to respond quickly as the situation develops.

The Trustee of the Pfizer Group Pension Scheme
The Trustees of the Wyeth Group Pension and Life Assurance Scheme (1997)
The Trustee of the Monsanto Pension Plan

April 2020

Welcome to the Pfizer Group Pension Scheme.